Family entertainment and resorts group, Butlins, has announced that it was the victim of a phishing attack that resulted in 34,000 records being stolen – with name, address, contact details and booking details being leaked. The company stated that no financial information has been compromised and apologised for the breach. The company announced:
“We would like to apologise for any upset or inconvenience this incident might cause. Butlins takes the security of our guests data very seriously and have improved a number of our security processes. We cannot be definitive at the moment with regard to whether all the data was hacked.”
The company has set up a dedicated website to help customers affected by the hack understand more about what has happened and what details may have been affected. The website is available here: https://www.butlins.com/data.aspx