HMRC falls foul of GDRP with Biometric Voice ID Data

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HMRC unveiled a new customer verification process in January 2017. This resulted in nearly 6 million biometric data sets being collected from helpline users. The ICO, thanks to the right-wing Big Brother Watch pressure group, has found that HMRC customers did not get access to “sufficient information” and maybe did not consent in the right way – post-GDPR! (more…)

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